AI Agent Studio
The world's only voice-first omnichannel platform for conversational AI.
INDUSTRY
Insurance
INDUSTRY
Insurance
OUR ROLE
Cloud transformation with
Guidewire InsuranceSuite
FEATURING
Guidewire
Get access to AI models designed, trained, and built specifically for customer service use cases and deliver unbeatable conversational experiences to every customer.
Listen
Access industry-leading speech recognition models, purpose-built for customer service. Take control of speech recognition with granular controls to optimise performance at every stage of the conversation.
Reason
Ensure accurate, consistent, and reliable performance with a custom LLM adaptor for your brand. Trust your AI agent to say the right thing, take the right action, and use the right tools, every time.
Speak
Earn the right to engage callers with a unique brand voice that feels like talking to a real person. Stay in control of what your AI agent can and can’t say and consistently deliver your best brand experience.
Voice AI Platforms
Consumer services
Financial services
Healthcare
Hotels
Insurance
Restaurants
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What are the use cases for conversational AI in consumer services?
Conversational AI can handle routine inquiries, process payments, schedule appointments, collect customer feedback, and provide 24/7 support, making it ideal for managing high call volumes, automating FAQs, and freeing up staff for more complex tasks.
Does conversational AI support multilingual customer bases?
Conversational AI can support multiple languages, offering accessible and inclusive support to all your customers.
Can conversational AI help reduce operational costs for consumer service businesses?
By automating repetitive tasks, conversational AI reduces the need for additional staff during peak times, increases efficiency, and lowers operational costs while maintaining service quality.
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